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This section guides you through the process of creating, editing, and deleting a hub within the platform.
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Setting/Hub page

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Create a New Hub

To effectively manage your activities in the platform, it is crucial to set up a hub accurately. Most features in the platform are interconnected or dependent on a hub. Follow these steps to create a new hub:
  1. Click on the “New” button.
  2. Enter a unique name for your hub.
  3. Use the map to select the hub’s location. You can drag the hub icon on the map to pinpoint a specific spot, or type the address in the search box and pick a suggestion.
  4. Once a location is selected, the Address and Coordinates will be automatically populated.
  5. Click “Save” to create the new hub.
  • The address search supports global locations, so you can create hubs in any country — including countries different from your organization’s primary country. Make sure the country shown in the resolved address is correct before saving so route optimization and vehicle matching use the right country code.
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Form create a hub

After successfully creating a hub, you will be automatically assigned to it. The next step involves assigning users who will have access to the hub. Navigate to Settings ➝ User page to configure user access.

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Edit Hub

To modify an existing hub, follow these steps:
  1. Click on the pencil icon next to the hub you wish to edit.
  2. If you change the hub name, be aware that the filter hub in the top-right corner will also be updated accordingly.
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The pencil icon next to the hub

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Delete Hub

Before proceeding to delete a hub, it is essential to ensure that no users should be assigned to the hub you intend to delete. To unassign users, navigate to Settings ➝ User page and ensure the hub is unassigned for every user associated with it. When considering the deletion of a Hub, exercise caution as the process is irreversible and will permanently erase all associated information, including Task details, Vehicle information, and other data contained within the Hub. If you have completed tasks within the hub, you cannot delete it directly. For assistance or further guidance, please contact our support team. Hub deletion is permanent — once removed, a hub cannot be restored. The Setting ➝ Trash page only keeps a read-only audit record of what was deleted, so use it to review what’s gone, but plan to export any data you still need before confirming the delete.