> ## Documentation Index
> Fetch the complete documentation index at: https://docsy3.mile.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Public Tracking Information

This page explains what information is displayed on the public tracking page and how external users can interpret the data.

## Accessing Public Tracking

External users can access public tracking in two ways:

1. **Direct Link**: Click on the tracking URL shared with them
   ```
   https://your-app-url.com/tracking/{taskId}
   ```

2. **Portal Entry**: Visit `https://your-app-url.com/tracking` and manually enter the task ID

![Public Tracking Portal](https://mintcdn.com/mile-app/WLXNrGtWP2NU1tMt/images/portal-input-with-taskid.png?fit=max\&auto=format\&n=WLXNrGtWP2NU1tMt\&q=85\&s=ec9e1cbd4024a8bf72e4cbf14a5c11e2)

*Public tracking portal with task ID input field*

After entering a valid task ID and clicking "Track", the system will display the task information page.

## Task Information Display

The public tracking page is divided into three main sections:

### 1. Task Information Card

![Task Information Card](https://mintcdn.com/mile-app/WLXNrGtWP2NU1tMt/images/public-tracking-details-full.png?fit=max\&auto=format\&n=WLXNrGtWP2NU1tMt\&q=85\&s=303449609d10d6e9aa92a0ed90e22435)

*Task information card showing title, content, and label*

This section displays basic task details:

* **Title**: The task name or title
* **Content**: Task description or additional details
* **Label**: Task category or classification label

If any of these fields are empty, they will display as "-".

### 2. Task History Timeline

![Task History Timeline](https://mintcdn.com/mile-app/WLXNrGtWP2NU1tMt/images/public-tracking-details-full.png?fit=max\&auto=format\&n=WLXNrGtWP2NU1tMt\&q=85\&s=303449609d10d6e9aa92a0ed90e22435)

*Task history timeline showing all status changes and events*

The task history timeline shows a chronological list of all task events with:

**Date and Time**

Each event displays the timestamp in `DD MMM HH:mm` format (e.g., "30 Jan 14:30").

**Status Indicator**

A colored circle indicates the current status:

* The most recent event has a colored indicator matching the status
* Older events have a neutral gray indicator
* A vertical line connects events to show progression

**Status Label**

Displays the action or status change, such as:

* "Assigned" - Task has been assigned to a user
* "Ongoing" - Task is in progress
* "Completed" - Task has been finished

**Display Note**

Additional information about the event or status change. This may include:

* Who performed the action
* Why the status changed

### 3. Task Details and Map View

The right section of the page contains tabs for different types of task information:

#### Map Tab

![Task Map View](https://mintcdn.com/mile-app/WLXNrGtWP2NU1tMt/images/public-tracking-details-full.png?fit=max\&auto=format\&n=WLXNrGtWP2NU1tMt\&q=85\&s=303449609d10d6e9aa92a0ed90e22435)

*Interactive map showing task location*

The map tab displays:

* **Task location marker**: Shows where the task is located
* **Route information**: If available, displays the route taken
* **Field user location**: If multiple field users are involved, a dropdown selector allows switching between field users

#### Additional Tabs (Based on Flow Configuration)

Depending on how the task's flow is configured, additional tabs may appear:

**Media Tab**

Displays photos and media files captured during task execution, organized by component name.

![Media Tab](https://mintcdn.com/mile-app/WLXNrGtWP2NU1tMt/images/media-tab-public-tracking.png?fit=max\&auto=format\&n=WLXNrGtWP2NU1tMt\&q=85\&s=117654f3094606e3459afe31b7b7dceb)

*Media tab showing task photos*

**Bill Tab**

Shows billing information if the task includes bill components:

* **Bill Items**: List of items with quantity, unit price, and total
* **Processed Quantity**: If applicable, shows quantity processed vs. ordered
* **Cost Items**: Additional costs (shipping, tax, etc.)
* **Subtotals**: Itemized subtotals and grand total

![Bill Tab](https://mintcdn.com/mile-app/zU7ITx5EHKU-BmIW/images/bill-tab-public-tracking.png?fit=max\&auto=format\&n=zU7ITx5EHKU-BmIW\&q=85\&s=ecc116301b83742acf1518e352ed42ee)

*Bill tab showing billing information with items and costs*

**List Tab**

Displays list information if the task includes list components. The display format varies based on the list type:

* **Text List**: Simple list of items with title only
* **Checkbox List**: Items with checked/unchecked status indicators
* **Quantity List**: Items with quantity and processed quantity tracking
  * **Qty**: Total quantity for each item
  * **Qty Processed**: Quantity already processed
  * **Total Quantities**: Sum of all quantities and processed quantities

![List Tab](https://mintcdn.com/mile-app/WLXNrGtWP2NU1tMt/images/list-tab-public-tracking.png?fit=max\&auto=format\&n=WLXNrGtWP2NU1tMt\&q=85\&s=c8899d35fc33ccc0c1757a6af348fc87)

*List tab showing list items with quantity tracking*

## Understanding Task Status

Task status indicators help track progress:

| Status | Meaning |
| - | - |
| **Created** | Task has been created but not yet assigned |
| **Assigned** | Task has been assigned to a field user |
| **Ongoing** | Field user has started working on the task |
| **Completed** | Task has been successfully finished |

> [!TIP]
>
> The most recent status appears at the top of the history timeline with a colored indicator.

## Data Visibility and Privacy

**What is Shown**

Public tracking displays only the information configured for external visibility:

* Task title, content, and label
* Status history and timeline
* Task location (if enabled)
* Task Information

## Real-Time Updates

Public tracking displays real-time information:

* **Status changes** appear immediately when updated
* **Location data** updates based on your organization's tracking interval
* **History events** are added as they occur

Users can refresh the page to see the latest updates, though the page automatically shows current data.

## Mobile-Friendly View

The public tracking page is fully responsive and works on:

* Desktop browsers
* Mobile phones
* Tablets

![Mobile View](https://mintcdn.com/mile-app/WLXNrGtWP2NU1tMt/images/public-tracking-mobile-view.png?fit=max\&auto=format\&n=WLXNrGtWP2NU1tMt\&q=85\&s=73123ecbff63014310e960634d109d56)

*Public tracking page on mobile devices*

## Related

* [Introduction to Public Tracking](https://docsy3.mile.app/pages/task/public-tracking/introduction-to-public-tracking.md)
* [How to Share Public Tracking](https://docsy3.mile.app/pages/task/public-tracking/how-to-share-public-tracking.md)


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